Sutter Health Sacramento Sierra Region
There are two types of medical records: Hospital Records and Physician Office Records.
For Hospital Records
- A patient can send or fax a letter to the hospital requesting copies of his or her records. The letter must contain the dates of the hospital stay(s) requested, full name and birth date and must be dated and signed by the patient.
- The patient can come in to the Medical Records (Health Information Management) department and fill out a request for records.
If the records are being requested by another health care provider the patient can sign the release form supplied by the provider and the provider will send the request to the hospital medical records department. The Release of Information staff will send copies via mail or fax to the provider office at no charge to the patient.
Patient medical records requests are completed within 15 business days of receiving the request and the charge for copies is $.25 per page.
All Hospital Release of Information offices listed below are open Monday through Friday 8:00 a.m. to 4:30 p.m. (closed on holidays).
Facility: Sutter Amador Hospital
Facility: Sutter Auburn Faith Hospital
Facility: Sutter Davis Hospital
Facility: Sutter General Hospital
Facility: Sutter Memorial Hospital
Facility: Sutter Roseville Medical Center
Facility: Sutter Solano Medical Center
For Physician Office Records
Patients should contact their physician directly for instructions on how to obtain copies of records. Each physician's office may have different forms or procedures to obtain copies of records. The Hospital Release of Information offices can only release hospital records, not physician office records, even if it is a Sutter Health physician.